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Home Care Delivery

To Sign or Not to Sign


In helping you understand adjusted delivery protocol, the National Home Infusion Association's advises the following.

On Friday, March 20, 2020, the Durable Medical Equipment Medicare Administrative Contractors (DME MACs) provided the following update regarding signature guidelines and proof of delivery:

Centers for Medicare and Medicaid Services (CMS) is currently reviewing signature guidelines that have been affected by the COVID-19 pandemic.  At this time suppliers should do their best to obtain proof of delivery and should notate the file with beneficiary refused to sign, FedEx refused to obtain signature and/or if possible get a picture of the delivery.  Suppliers should continue providing the necessary supplies and document the medical record to the best of their ability.

 

While Oley staff is working from home, we encourage you to call (518) 262-5079 or write oleyfoundation@gmail.com (ask Oley)  to discuss, if you need additional information or have questions or concerns.  We are monitoring our voicemail and will respond in a timely manner.  Be safe!

 

 

updated: 3/30/20

This website is an educational resource. It is not intended to provide medical advice or recommend a course of treatment. You should discuss all issues, ideas, suggestions, etc. with your clinician prior to use. Clinicians in a relevant field have reviewed the medical information; however, the Oley Foundation does not guarantee the accuracy of the information presented, and is not liable if information is incorrect or incomplete. If you have questions please contact Oley staff.

 

Updated in 2015 with a generous grant from Shire, Inc. 

 

This website was updated in 2015 with a generous grant from Shire, Inc. This website is an educational resource. It is not intended to provide medical advice or recommend a course of treatment. You should discuss all issues, ideas, suggestions, etc. with your clinician prior to use. Clinicians in a relevant field have reviewed the medical information; however, the Oley Foundation does not guarantee the accuracy of the information presented, and is not liable if information is incorrect or incomplete. If you have questions please contact Oley staff.
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